A Message from Our Founder
When I was a child, nothing captured my imagination quite like receiving a letter from Santa Claus. I still remember the excitement of seeing that envelope postmarked from the North Pole, the careful way I opened it, and the pure magic I felt reading Santa’s personal words meant just for me. Those letters, lovingly arranged by my parents, created some of my most treasured childhood memories.
Years later, as an entrepreneur who had already founded and sold multiple companies, I found myself thinking about that childhood wonder. I realized that in our increasingly digital world, many children were missing out on that same magical experience that had meant so much to me. That’s when the idea for SantaMail was born.
In 2001, I founded SantaMail as more than just a business—it was a labor of love, established in loving memory of my mother who understood the importance of preserving childhood magic. Our mission was simple yet profound: to help parents maintain the beautiful tradition of Santa Claus letters while ensuring every detail felt completely authentic.
From our very first year, when we sent 10,000 letters, I knew we had tapped into something special. Today, after more than two decades, we’ve had the privilege of sending over 500,000 personalized letters to children around the world.
What makes SantaMail unique isn’t just our gold-foil embossed envelopes, beautiful Santa stamps or heirloom-quality paper, or our carefully crafted personalized messages. It’s our unwavering commitment to quality. Every single letter is double-checked by our team because we understand that one small mistake could break the magic of Christmas for a child. This isn’t just business for us—it’s about preserving the magic of Christmas that makes childhood so special.
As someone who has spent decades in technology and witnessed the rapid pace of change in our world, I believe more than ever in the importance of traditions that connect us to wonder, imagination, and family bonds. While I’ve gone on to write books about artificial intelligence and the future of humanity, SantaMail remains close to my heart because it represents something timeless and deeply human.
As I’ve grown older, I’ve had the joy of watching my son Michael embrace the same passion for preserving childhood magic that inspired me to start this company. It fills me with pride to know that I’m passing SantaMail down to him, ensuring that this family tradition of creating wonder will continue for generations to come. Michael shares my commitment to quality and understands that we’re not just running a business—we’re guardians of childhood dreams.
Every Christmas season, our small team works with the dedication of Santa’s elves, starting our preparations as early as February. We’ve expanded beyond Christmas to include birthday greetings and other special occasions—even letters from a vacationing Santa in Hawaii—because we learned that the joy of receiving mail from Santa shouldn’t be limited to just one day a year.
Santa ensures we use the finest heirloom-quality, acid-free linen paper so that his letters last a lifetime—because these aren’t just letters, they’re keepsakes that families will treasure for generations. As Santa’s helpers, we place each letter he sends in a decorative envelope addressed to your child with a special Santa Stamp and authentic North Pole postmark. When your child receives their letter in the mail, addressed specifically to them, the magic begins the moment they see their name on that special envelope.
For those ordering Santa kits, we ensure they always arrive in plain packaging addressed to the parent or guardian, shipped separately from letter and card orders to preserve the surprise and maintain the magic.
When parents tell us about their children’s reactions to receiving their Santa letters—the squeals of delight, the careful way they handle the envelope, the way they read and reread every word—I’m reminded why this work matters. In a world that sometimes feels too complex, too digital, too fast, SantaMail offers something beautifully simple: the preservation of childhood magic.
We’re not just sending letters; we’re delivering wonder, one envelope at a time.
If you have any questions about creating magical memories for your children, please email our email our customer service elves—they’re always happy to help make Christmas extra special.
With warm holiday wishes to you and yours,
Byron Reese
Founder, SantaMail
Since 2001, SantaMail has been the original and trusted source for authentic Santa letters, helping families create magical Christmas memories that last a lifetime.